Privacy Policy

Introduction

"DOCPRIME" is the author and publisher of the internet resource www.docprime.com, Mobile application 'DOCPRIME' and the DOCPRIME Healthcare Chatbot Plugin (includes www.docprime.com and any other partner domains), chatbot (any component of the services offered which automatically interacts and provides health information and wellness recommendations), are hereafter, jointly referred to as "Website". DOCPRIME owns and operates the services provided through the Website, mobile applications and the Chatbot Plugin.

This privacy policy ("Privacy Policy") explains how we collect, use, share and protect personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy).

BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE), BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY.

Why This Privacy Policy?

This Privacy Policy is published in compliance with, inter alia:

  • Section 43A of the Information Technology Act, 2000;
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

Collection of Personal Information

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information.

  • Contact data (such as your email address and phone number);
  • Demographic data (such as your gender and your pin code);
  • Data regarding your usage of the services and history of the appointments made;
  • Insurance data (such as your insurance carrier and insurance plan); and
  • Other information that you voluntarily choose to provide to us.

Privacy Statements

All Users Note:

This section applies to all Users.

  • A condition of each User's use of and access to the Services is their acceptance of the Terms of Use.
  • All the information provided to Docprime by a User, including sensitive personal information, is voluntary.
  • Docprime may use such information collected from the Users for commercial purposes and in an aggregated form.

Confidentiality and Security

  • Your Personal Information is maintained by Docprime in electronic form on its equipment.
  • No administrator at Docprime will have knowledge of your password.
  • Docprime makes all User information accessible to its employees, agents or partners only on a need-to-know basis.

Changes to Privacy Policy

Docprime may update this Privacy Policy at any time, with or without advance notice.

Address for Privacy Questions

Should you have questions about this Privacy Policy, you may contact us at: support@docprime.com

This Privacy notice was last updated on October 10, 2024 and is deemed effective as of this date.